Please present the QR code on E-Member Card upon payment.

You can click "My Member Card" to show the card image.

Then, please touch the image and show the QR code.

Yes.

You can renew your membership on/after 60 days before the expiry date from our member portal.

Please follow the Step-by-Step guide.

You can create shortcut by following the instructions as below.

Depending on web browser/ operating system, you might be guided to install app. By clicking “Install”, the web browser will create shortcut in home screen and you can use our portal like a mobile app.

*Our member portal uses progressive web app technology. It works like a mobile app, but basically it works on the web browser. No iOS or Android apps are downloaded.

Yes.

Please follow the Step-by-Step guide.

Send your request to activate E-Member Card via e-mail thai_member@kinokuniya.com and do indicate your Kinokuniya Privilege Card number.

E-mail account you sent from is registered to the system. 

You can also ask at the cashier in our retail stores. 

You can edit your profile from My Member Card - "More" menu at any time.

The change of email address and/or mobile number requires 2 step authentication.

We issue physical member card as an option.

Please convey your request to the staff at the cashier.

We accept payment with Visa, Master and JCB.

Yes.

Please follow the Step-by-Step guide. You can enjoy your privileges at Kinokuniya Thailand stores and our Webstore immediately.

Please enter your membership number and expiry date in shopping cart, or you can also register the information from Your Account page.

You will be able to enjoy the privileges on Kinokuniya Webstore, Thailand immediately upon receipt of application/renewal confirmation email. 

The Kinokuniya Privilege Card membership privileges only apply at the retail stores in Thailand and via Kinokuniya Webstore, Thailand.